A simple guide to your rights and responsibilities as a tenant

Renting a property comes with important rights that protect tenants, as well as responsibilities that help keep the property in good condition and the tenancy running smoothly. Understanding both is the key to avoiding disputes and enjoying a positive rental experience.

Tenant Rights

As a tenant, you have the right to:

• Safe and Habitable Housing – Your home must be free from serious health or safety hazards under the Homes (Fitness for Human Habitation) Act 2018
• Repairs and Maintenance – Landlords are responsible for keeping the structure, exterior, heating, hot water, gas, electricity, and sanitation systems in good repair
• Protection from Unfair Treatment – You cannot be evicted or treated unfairly simply for requesting repairs (“retaliatory eviction” is unlawful)
• Deposit Protection – If you pay a deposit under an Assured Shorthold Tenancy, it must be protected in a government-approved scheme, and you should receive prescribed information within 30 days
• Notice Before Entry – Landlords must give at least 24 hours’ notice before entering the property, except in emergencies
• Fair Rent Increases
  Rent can only be increased in line with the tenancy agreement or by following the correct legal procedure
• Proper Notice to End Tenancy – Landlords must follow legal processes to end a tenancy and cannot evict you without a court order (unless you are an excluded occupier, e.g. a lodger)

Tenant Responsibilities

Alongside these rights, tenants have important obligations to their landlord and the property:

• Pay Rent on Time – Rent must be paid in full and on the dates agreed in your tenancy agreement
• Look After the Property – Keep the property clean and tidy, and take reasonable care to avoid damage
• Report Repairs Promptly – Inform your landlord quickly about any maintenance issues to prevent them from worsening
• Respect the Tenancy Agreement – Follow the terms, such as rules on pets, smoking, or subletting, where applicable
• Allow Access for Repairs – Provide reasonable access for landlords or contractors carrying out inspections or essential repairs (with proper notice
• Be a Good Neighbour – Avoid antisocial behaviour, excessive noise, or activities that may disturb others

Key Takeaway

Tenants’ Rights protect them from unsafe housing, unfair treatment, and unlawful eviction

Tenants’ Responsibilities ensure the property is looked after and the tenancy runs smoothly

In summary: A successful tenancy is built on balance. Tenants are entitled to safe and fair housing, while also playing a vital role in caring for the property and respecting their agreement. By knowing your rights and meeting your obligations, you can enjoy a safe, secure, and stress-free home.