A simple guide to repair responsibilities

A well-maintained property is essential for both landlords and tenants. The law sets out clear responsibilities for each side, helping to avoid disputes and keep the property safe and fit to live in.

Landlord Obligations

Landlords have a legal duty to keep the property in good repair and ensure it is safe to live in. Their main responsibilities include:

• Structure & Exterior
  Keeping the roof, walls, windows, doors, drains, gutters, and external pipes in repair.
• Installations
  Ensuring heating, hot water, gas, electricity, and sanitation systems (toilets, basins, baths, sinks) are maintained and working properly.
• Safety Standards
  • Annual gas safety checks by a registered engineer.
  • Electrical installations tested at least every 5 years.
  • Fire safety measures, such as smoke alarms and carbon monoxide detectors.
• Fitness for Human Habitation
  The property must be free from serious hazards (such as damp, mould, or unsafe electrics) under the Homes (Fitness for Human Habitation) Act 2018.
• Timely Repairs
  Landlords must carry out repairs within a reasonable time once notified by the tenant.

Tenant Obligations

Tenants also have responsibilities to look after the property during the tenancy. These include:

• Everyday Care
  Keeping the property clean and using fixtures and fittings properly.
• Minor Repairs
  Replacing light bulbs, fuses, and keeping gardens or outdoor spaces tidy (if the tenancy agreement requires it).
• Reporting Issues
  Informing the landlord promptly about any repairs needed, to prevent problems from worsening.
• Respecting the Property
  Avoiding damage and ensuring guests do not cause harm to the property.
• Access for Repairs
  Allowing reasonable access for landlords or contractors to carry out inspections and repairs (with at least 24 hours’ notice).

Rights of Tenants

• Safe and Habitable Home: Tenants have the right to live in a property that is safe, secure, and free from health hazards.
• Repairs Without Retaliation: It is unlawful for landlords to evict a tenant simply because they have requested repairs (known as retaliatory eviction).
• Compensation: Tenants may be entitled to claim compensation if the landlord fails to carry out necessary repairs.

Rights of Landlords

• Access for Inspections & Repairs: Landlords can access the property with proper notice (usually 24 hours) for inspections or maintenance.
• Tenant Responsibilities: Landlords can expect tenants to keep the property in good condition and pay for any damage caused by neglect or misuse.
• Rent Withholding: If repairs are not done, tenants cannot simply stop paying rent – they must follow the correct legal process.

Non Assured Tenancy

• Applies where the Housing Act does not apply (e.g. the property isn’t the tenant’s main home, or rent is unusually high/low
• Terms set purely by the contract

Key Takeaway

A positive landlord-tenant relationship depends on clear communication and mutual respect.

Landlords must provide a safe, well-maintained property

Tenants must take care of the home and report issues quickly

When both parties understand their rights and obligations, disputes are minimised, and tenancies run smoothly.