
RESOURCE LIBRARY
Trusted external resources
A handpicked library of trusted external resources for landlords, tenants, and social housing providers.
Each link takes you directly to a reputable source of guidance, forms, and legislation to help you manage tenancy issues confidently and lawfully.
π For Tenants
1. Shelter β Housing Advice
Comprehensive guides on repairs, deposits, eviction, and tenantsβ rights.
π shelter.org.uk
2. Citizens Advice β Renting and Housing
Clear, practical advice on tenancy agreements, repairs, rent increases, and eviction.
π citizensadvice.org.uk
3. GOV.UK β Private Renting
Official government information on rights and responsibilities for tenants and landlords.
π gov.uk/private-renting
4. Ombudsman Services β Housing
Guidance on resolving complaints about landlords, letting agents, or housing associations.
π housing-ombudsman.org.uk
5. Tenancy Deposit Protection Schemes
Check where your deposit is protected or raise a dispute:
- π The DPS
- π MyDeposits
- π Tenancy Deposit Scheme (TDS)
π§Ύ For Landlords
1. GOV.UK β Landlord Responsibilities
Government guidance on legal duties, safety checks, and managing tenancies.
π gov.uk/renting-out-a-property
2. National Residential Landlords Association (NRLA)
Professional body offering advice, training, templates, and legal updates.
π nrla.org.uk
3. Propertymark Resources
Industry standards, updates, and best practice for landlords and agents.
π propertymark.co.uk
4. RICS β Residential Standards and Guidance
Technical and procedural guidance on housing conditions, valuations, and disrepair.
π rics.org β Residential Resources
5. The Property Ombudsman
Dispute resolution service for landlords and agents.
π tpos.co.uk
π’ For Social Housing Providers
1. Regulator of Social Housing
Standards, regulatory codes, and updates for registered providers.
π gov.uk/government/organisations/regulator-of-social-housing
2. Housing Ombudsman β Guidance and Case Studies
Insight into complaint handling and maladministration findings.
π housing-ombudsman.org.uk
3. Chartered Institute of Housing (CIH)
Policy updates, training, and professional resources for the housing sector.
π cih.org
4. Social Housing White Paper Resources
Government framework on tenant empowerment and accountability.
π gov.uk β Social Housing White Paper
5. Homes England β Affordable Housing and Development
Funding, compliance, and guidance for registered providers.
π homesengland.gov.uk
βοΈ Legislation and Legal Reference
1. Housing Act 1985, 1988, 2004
Key Acts regulating tenancies, disrepair, and housing standards.
π legislation.gov.uk
2. Landlord and Tenant Act 1985
Defines obligations for repairs and maintenance.
π legislation.gov.uk/ukpga/1985/70
3. Homes (Fitness for Human Habitation) Act 2018
Tenant rights regarding safe and habitable homes.
π legislation.gov.uk/ukpga/2018/34
4. Civil Procedure Rules β Housing Disrepair Claims
Guidance on pre-action protocol and case management.
π https://www.justice.gov.uk/courts/procedure-rules/civil
π‘ Practical Tools and Checkers
- Rent Repayment Order β shelter-england.org.uk
- Right to Rent Check β gov.uk/check-tenant-right-to-rent-documents
- Energy Performance Certificate Register β epcregister.com
- Local Housing Allowance Rates β gov.uk/housing-benefit
- HHSRS Guidance (Housing Health and Safety Rating System) β gov.uk/hhsrs-guidance
